MANEEC

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We are an Online Authentic Gemstones Seller offering bidding / Auctioning 

  • 451 Wall Street, UK, London
  • Phone: (064) 332-1233
  • Fax: (099) 453-1357
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    YOU CAN CHECK THE ANSWERS OF  POTENTIAL QUESTIONS HERE

    How do I participate in the gemstone auctions?

    To participate, you need to create an account on our website. Once registered, you can browse through our auction listings, place bids, and monitor your auctions in real time.

    Are the gemstones on your website genuine and certified?

    Yes, we take great pride in offering only genuine gemstones that are expertly authenticated and certified. Each gemstone comes with its own certificate of authenticity.

    What if I have questions about a specific gemstone or auction item?

    Feel free to reach out to our customer support team. We have gemstone experts who can answer your questions and provide additional details on any item of interest.

    Will I receive the same product that I see in the picture?

    Rest assured that the gemstone you receive will be the same type and have the same quality and characteristics as the one displayed in the picture. We take pride in providing accurate descriptions and certified gemstones. If you ever have any concerns or questions about a specific gemstone, our customer support team and gemstone experts are here to assist you and provide additional information to ensure your confidence in your purchase.

    What payment methods do you accept?

    We accept a variety of payment methods, including credit and debit cards, PayPal, and bank transfers. You can choose the one that suits you best during the checkout process.

    What happens if I win an auction?

    If you win an auction, you'll be notified via email. You'll need to complete the payment within a specified timeframe, and our team will guide you through the process of receiving your gemstone safely.

    Is there a reserve price on the gemstones?

    ome auctions may have reserve prices, while others may not. The reserve price, if present, is the minimum amount that must be met for the item to be sold. This information is always clearly displayed on the auction page.

    How can I return an item?

    Contact Customer Support.If you decide to return an item, it's a good idea to contact the website's customer support team as soon as possible. They can guide you through the process and provide any necessary assistance.

    How long do the auctions typically last?

    The duration of our gemstone auctions varies, but most auctions typically last for a specific number of days. You can find the exact auction duration listed on each item's page.

    What happens if I'm outbid in an auction?

    If you're outbid, you can choose to place a higher bid if you'd like to continue competing for the gemstone. We'll notify you if you're outbid, allowing you to stay engaged in the auction process.

    Do you offer shipping services for the winning items?

    Yes, we provide secure and insured shipping for all the items won in our auctions. We aim to ensure that your gemstones reach you in perfect condition.

    Do you offer refunds or returns?

    We have a comprehensive return and refund policy. If you are not satisfied with your purchase, please review our policy on returns and refunds to understand the process.